Last Updated: 25/11/2025
At UNIC Computer Accessories Sdn. Bhd. (“we”, “our”, “us”), your privacy is extremely important to us.
This Privacy Policy explains how we collect, use, protect, and handle your personal information when you use our website, shop from our store, or contact us through any channel.
By accessing our website or purchasing from us, you agree to the practices described in this policy.
1. Information We Collect
We collect information to provide a smooth shopping experience and improve our services. This includes:
1.1 Personal Information
You may provide personal data when:
- Creating an account
- Placing an order
- Subscribing to newsletters
- Contacting our support
- Requesting warranty or service
Information collected:
- Full Name
- Email Address
- Phone Number
- Shipping & Billing Address
- Payment Details (processed securely by our payment partners)
1.2 Device & Usage Information
When you browse our site, we automatically collect:
- IP Address
- Browser Type
- Device Type
- Pages viewed
- Time spent on site
- Cookies & tracking data
1.3 WhatsApp / Phone Communication
When you contact us via:
- WhatsApp: +60149666447
- Phone: +60374961032
We may collect:
- Name
- Phone Number
- Inquiry details
2. How We Use Your Information
We use your information to:
- Process and deliver orders
- Provide customer support
- Verify payments
- Send order updates
- Improve website experience
- Manage warranty claims
- Detect and prevent fraud
- Send promotional or marketing messages (only with consent)
3. Cookies & Tracking Technologies
We use cookies to:
- Track website performance
- Store user preferences
- Show personalized product recommendations
- Improve site security
You may choose to disable cookies in your browser settings, but some functionalities may not work properly.
4. How We Protect Your Data
We implement strong security measures including:
- SSL data encryption
- Secured payment processing
- Restricted access to personal data
- Regular security monitoring
Your personal information is never sold, traded, or rented to any third party.
5. Sharing of Information
We only share your data when necessary, including:
5.1 Service Providers
Such as:
- Payment gateways
- Delivery partners
- Analytics providers
- Website hosting
These partners are required to protect your information and use it only for service-related purposes.
5.2 Legal Requirements
We may disclose information if required by:
- Malaysian law
- Court orders
- Regulatory authorities
6. Payment Security
We do not store your full payment card details.
All online transactions are processed securely by trusted third-party payment providers using industry-standard encryption.
7. Your Rights
You have the right to:
- Request access to your data
- Correct inaccurate information
- Request deletion (when legally permitted)
- Withdraw marketing consent
- Ask how your data is used
To exercise your rights, contact us at:
📧 uniccomputeraccessories@gmail.com
📱 WhatsApp: +60149666447
8. Data Retention
We keep your information only as long as necessary to:
- Fulfill orders
- Comply with Malaysian accounting laws
- Support warranty or service claims
Once data is no longer needed, it is securely deleted.
9. Third-Party Links
Our website may contain links to external websites.
We are not responsible for their privacy practices or content.
We encourage you to read their privacy policies before interacting with them.
10. Children’s Privacy
Our website is not intended for individuals under 16 years old.
We do not knowingly collect data from children.
11. Updates to This Privacy Policy
We may update this policy occasionally.
Changes will be posted on this page with the updated date.
We encourage you to review this policy periodically.
12. How to Contact Us
If you have questions about this Privacy Policy, please reach out to us:
UNIC Computer Accessories Sdn. Bhd.
📍 OUG Parklane, E3-1-32, Jalan Puchong, Taman Perindustrian OUG, 58200 Kuala Lumpur
📱 WhatsApp: +60149666447
☎ Tel: +60374961032
✉ Email: uniccomputeraccessories@gmail.com